ORDERING POLICY

By Phone – (757) 502-0724

To get immediate attention, please order by phone only. Please don’t order by email.

Information we need:

  • What is the occasion
  • Date of party
  • Number of people
  • Cake design and number
  • Flavor(s)
  • Cost will be provided by customer service

For Wedding Cakes:

Browse our online catalog to get an idea of what design you want. You are welcome to visit our bakeshop to taste cake samplers, and pick up information brochures without an appointment.

When you are ready, make an appointment with Nenita to create the design, discuss particulars and sign a contract.  This personal attention to detail will ensure the success of your wedding day.

A deposit of $50 is required for the consultation (non-refundable in case of cancellation).  The $50 fee will be applied towards your wedding cake order only. Nenita will advise you of the cancellation policy during your visit with her.

For Designer Cakes:

  1. Browse cake designs in our online catalog.
  2. Select a Category and Cake Number
  3. To order by phone, call (757) 502-0724
  4. To order in person, drop by our bakeshop location.

A deposit of 50% is required for Designer Cakes.

Cancellation and Refund Policy:

For Designer Cakes, cancellations and changes in the design, flavor or size of the cakes must be done three (3) days before date of cake pickup. Amount of refund will be issued commensurate with work already performed (eg. scans, sculptures, sugar flowers, special cake flavor, etc.)

Our Address:
1612 Centerville Turnpike, Suite #301
Virginia Beach, VA 23464
Phone: (757) 502-0724

Business Hours:
Monday – Friday: 8:30 am – 5:00 pm
Saturday: 8:30 am – 4:00 pm

22 thoughts on “ORDERING POLICY

  1. Hi I am looking forward to ordering a birthday cake from you all, but I would like to know when will be the best time to order it. I will like to pick it up 12/5/15 around 3:45. I will be feeding between 20-25 people. I sent an email of the cake a few weeks ago but I will describe it to you. It’s a Dallas Cowboys football jersey with a football on the side. I want the jersey to be Lemon and the football Chocolate. If you need to see a picture please feel free to let me know and I will email to you and if you can, can you give me the exact price. Thanks.

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  2. Hello, I’m trying to get prices on bday cakes. I’m planning my daughters first bday on May 14. We are doing a ballerina theme. How much do y’all charge?

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  3. Hello I’m trying to get a price for a Thomas the train theme cake I have a picture available. The party will be in August. Serving 20-25. Buttercream icing marble cake thanks.

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  4. I am getting married 10/22/17. This is a Sunday evening wedding. I like wedding cake 209, except our wedding colors are dark blue and without the butterflies. We are expecting around 90 people. I would like red velvet and vanilla flavors. How much would this be?

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  5. Hello,

    I’m getting married on October 27th, 2019 and I was interested in seeing what the prices are for wedding cakes and do you guys also do dessert options, or just cake? The guest count is 100. Thanks

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  6. Ooops did not mean to Send that last post yet. Anyways I would love to take him one of your cakes. I sure miss them

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  7. I’m having my daughter a 10th birthday celebration on May 29th. It’s going to be a TikTok theme party. It will be around 25-30 people.

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  8. I will like to order a cake for the Christmas Holidays. My name is Rosetta Woohouse. I would like to order a 12 inch Round Cake with Christmas decorations & written expression: Happy Holiday
    I would like almond Spice and vanilla cake. The icing is butter. I would like to pick it up on December 22, 2021 at noon. My Cell number is 757-775-8632. Please call if you need additional information.

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  9. What is the occasion
    Friends 49th Mardi Gras Theme Mystery Birthday Dinner
    Date of party
    March 26, 2013
    Number of people
    24
    Cake design and number
    328, 325 or 327
    Flavor(s)
    Butter Pecan or chocolate w raspberry filling, or strawberry cheese cake type
    Cost will be provided by customer service

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  10. What is the occasion
    Friends 49th Mardi Gras Theme Mystery Birthday Dinner 328 or 325-3/26. SUNDAY Butter cream, almond or yellow 24 people

    Surprise Cake FOR Friend Bday – 328 or 325, 3/18 Saturday
    Chocolate with Raspberry filling cream cheese icing 12 people

    Friends sweet 16 bday 327 only Saturday 3/25, butter
    cream, almond or yellow with butter cream icing 12 people

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  11. I live out of town but will be in town for my daughter’s first birthday and was wondering if you do baby size birthday cakes. Could you please email me

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  12. Hi, Online your hours show that you’re open today, Monday October 30th. I just tried calling & the voicemail says closed on sundays & mondays. I’m looking to buy a cake for this wednesday

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  13. Hi! Are you able to ship a cake? Even if it’s unfrosted….my daughter had your almond cake at college, but she’s home for her birthday and has only requested said cake….we live in Indiana tho!🙄😊

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