ORDERING POLICY

By Phone – (757) 502-0724

To get immediate attention, please order by phone only. Please don’t order by email.

Information we need:

  • What is the occasion
  • Date of party
  • Number of people
  • Cake design and number
  • Flavor(s)
  • Cost will be provided by customer service

For Wedding Cakes:

Browse our online catalog to get an idea of what design you want. You are welcome to visit our bakeshop to taste cake samplers, and pick up information brochures without an appointment.

When you are ready, make an appointment with Nenita to create the design, discuss particulars and sign a contract.  This personal attention to detail will ensure the success of your wedding day.

A deposit of $50 is required for the consultation (non-refundable in case of cancellation).  The $50 fee will be applied towards your wedding cake order only. Nenita will advise you of the cancellation policy during your visit with her.

For Designer Cakes:

  1. Browse cake designs in our online catalog.
  2. Select a Category and Cake Number
  3. To order by phone, call (757) 502-0724
  4. To order in person, drop by our bakeshop location.

A deposit of 50% is required for Designer Cakes.

Cancellation and Refund Policy:

For Designer Cakes, cancellations and changes in the design, flavor or size of the cakes must be done three (3) days before date of cake pickup. Amount of refund will be issued commensurate with work already performed (eg. scans, sculptures, sugar flowers, special cake flavor, etc.)

Our Address:
1612 Centerville Turnpike, Suite #301
Virginia Beach, VA 23464
Phone: (757) 502-0724

Business Hours:
Monday – Friday: 8:30 am – 5:00 pm
Saturday: 8:30 am – 4:00 pm

5 thoughts on “ORDERING POLICY

  1. Hi I am looking forward to ordering a birthday cake from you all, but I would like to know when will be the best time to order it. I will like to pick it up 12/5/15 around 3:45. I will be feeding between 20-25 people. I sent an email of the cake a few weeks ago but I will describe it to you. It’s a Dallas Cowboys football jersey with a football on the side. I want the jersey to be Lemon and the football Chocolate. If you need to see a picture please feel free to let me know and I will email to you and if you can, can you give me the exact price. Thanks.

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  2. Hello, I’m trying to get prices on bday cakes. I’m planning my daughters first bday on May 14. We are doing a ballerina theme. How much do y’all charge?

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  3. Hello I’m trying to get a price for a Thomas the train theme cake I have a picture available. The party will be in August. Serving 20-25. Buttercream icing marble cake thanks.

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